酒店英语情景对话（酒店常用英语口语对话）
A:Good morning, sir. How may I help you?
A:早上好，先生。有什么可以为您效劳的吗?
B:Good morning! Do you have any rooms available at the moment?
B:早上好，请问现在有空房吗?
A:Yes, we do. What kind of room would you like?
A:是的，先生。您想要什么样的房间呢?
B:I"d like a suite for four nights.
B:我想要一间套房，住四晚。
A:Please wait a moment while I check availability. Ah, I"m sorry, sir. We only have a double room available now.
A:请稍等。我为您查一下。啊!很抱歉，先生，我们现在只有双人间了。
B:That"s a百思特网ll right. How much do they cost?
B:那也可以。双人间是怎么收费的?
A:Each night costs 320 RMB, but for a four night stay, we can offer a discount of 15% .
A:每晚人民币320元。但如果您住四天，可以打15%的折扣。
B:How much in total?
B:一共需要多少钱?百思特网
A:1088 RMB.
A:人民币1088元。
B:Is breakfast included?
B:这个费用里包括早餐的费用吗?
A:Yes, it is. You also have free use of the leisure facilities here.
A:是的，而且您还可以免费使用这里的休闲设施。
B:That"s fine. I"ll get it.
B:很好，那我就住这了。
A:OK. Please fill out this form with your details.
A:好的，请您详细填写这份表格。
A:We reserved a double room for you.
A:我们为您预订了一间双人房。
B:May I have a look at the room?
B:我可以看一下房间吗?
A:Certainly. Your room is on the sixth floor.
A:当然可以。您的房间在6楼。
B:I"ve got altogether three pieces of baggage.
B:我共有3件行李。
A:Don"t worry, the porter will help you.
A:别担心，服务员会帮您拿的。
经典句型:
Is the checkin procedure finished?
住宿登记手续办好了吗?
A:Is the checkin procedure finished?
A:住宿登记手续办好了吗?
B:Yes. This is your receipt and room c百思特网ard.
B:是的。这是您的收据和房卡。
A:Where is the elevator?
A:电梯在哪儿?
B:It"s over there.
B:就在那边。
句型讲解：
check in表示“入住登记”。相反，check out表示“结账离开”。
A:Please change a room for me.
A:请给我换个房间。
B:What"s the matter?
B:怎么了?
A：There is no hot water in this room.
A:房间里没有热水。
B:Sorry, I"ll send someone to have a look.
B:对不起，我会派人去看看。
A:Please come as soon as possible.
A:请尽快来。
经典句型:
Something is wrong with the toilet. 马桶坏了。
A:What can I do for you?
A:需要什么帮助?
B:Something is wrong with the toilet.
B:马桶坏了。
A:We"ll send someone to repair it immediately.
A:我们马上派人去修。
句型讲解：
如果对房间的设施或旅馆的服务不满意，可以向旅馆的Room Service Section(客房服务部)或者bell captain(领班)进行投诉，提出自己的要求。
A:I would like to check out.
A:我要结账。
B:Please show me your room card.
B:请出示您的房卡。
A:Here you are.
A:给你。
经典句型:
Are you paying in cash or by credit?
您用现金还是信用卡结账?
A:Are you paying in cash or by credit?
A:您用现金还是信用卡结账?
B:I"ll pay by credit.
B:用信用卡。
A:Here is your bill. Please sign here.
A:这是您的账单。请在这里签名。
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